AIOS24NET Privacy Policy
Effective Date: 23 June 2026
Last Updated: 23 June 2026
AIOS24NET ("the Application") is an Internet Service Provider (ISP) customer management application developed and operated by PC24 Telekomunikasi Indonesia.
This Privacy Policy explains how we collect, use, store, protect, and process your personal information when you use AIOS24NET.
Information We Collect
Depending on the features you use, AIOS24NET may collect the following information:
Full Name
Mobile Phone Number
Customer ID
Service Address
Internet Subscription Information
Billing and Payment History
Payment Confirmation (including uploaded proof of payment)
Customer Support / Complaint Information
Device Information
Approximate or Precise Location (only when required for technical service, installation, network management, or customer support)
How We Use Your Information
We use your information solely to provide and improve our services, including to:
Register and manage customer accounts
Provide Internet services
Display billing and payment information
Verify payment confirmations
Process customer complaints and support requests
Improve service quality
Maintain and monitor network operations
Protect the security and integrity of our services
Application Permissions
AIOS24NET may request permission to access certain device features, including:
Camera – to capture payment confirmation images.
Photo Gallery / Storage – to upload payment proof.
Location – to obtain customer location for installation, technical support, and network management (when required).
Internet Access – to communicate securely with our servers.
Notifications – to provide billing reminders, payment updates, and service notifications.
These permissions are used only for their intended functionality and are never used for advertising purposes.
Data Sharing
We do not sell, rent, or trade your personal information.
Your information is shared only with:
Authorized personnel of your Internet Service Provider (ISP)
Technical staff responsible for service delivery
Third-party service providers only when necessary to operate the application
We never share your personal information for advertising purposes.
Third-Party Services
AIOS24NET may utilize third-party services including:
Google Play Services
Firebase (if enabled)
Other trusted service providers necessary to operate the application
Each third-party provider maintains its own Privacy Policy.
Data Security
We implement reasonable administrative, organizational, and technical safeguards to protect your personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
All communication between the application and our servers is encrypted using secure HTTPS connections.
Data Retention
Your personal information is retained only for as long as necessary to:
Provide Internet services
Maintain customer accounts
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
When data is no longer required, it will be securely deleted or anonymized where appropriate.
Your Rights
Depending on applicable laws, you may request to:
Access your personal information
Correct inaccurate or outdated information
Update your account information
Request deletion of your account
Contact customer support regarding your personal data
Account Deletion
Users may request deletion of their AIOS24NET account directly through the Profile menu within the application or by visiting our official account deletion page:
https://lintasdigitallangit.cloud/delete-account.html
Account deletion requests are reviewed by the Internet Service Provider (ISP). Once approved, the account will be deactivated and personal data will be processed in accordance with applicable legal and operational requirements.
Certain information may be retained where required by law or for legitimate business purposes.
Children's Privacy
AIOS24NET is intended for Internet Service Provider customers aged 18 years or older and is not directed toward children.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date. Continued use of the application after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
PC24 Telekomunikasi Indonesia
Website: https://ldl.biz.id
Privacy Policy: https://ldl.biz.id/privacy-policy
Delete Account: https://lintasdigitallangit.cloud/delete-account.html
Email: ritzkyar@pc24.co.id
Phone: +62 812-8849-5899
